Frequently Asked
Questions
Everything you need to know about our products, orders, and delivery — answered honestly and clearly.
Yes — every Bonita product is made from carefully selected natural or certified organic ingredients. We never add sugar, artificial oils, preservatives, hormones, or GMOs. What you see on the label is exactly what is in the jar. The exception is the pistachio cream 210g and the pistachio and cashew mix butter 200g, which contain added vegetable oils and sugar.
Oil separation is completely natural and is actually a sign of quality — it means there are no artificial emulsifiers or stabilizers in the product. Simply stir the butter before use.
Store in a cool, dry place, away from direct sunlight. Once opened, we recommend storing the jar at a temperature of up to 24 degrees Celsius to preserve freshness. Always use a clean, dry spoon.
The expiration date is printed on each jar. Unopened, our butters last up to 24 months, except for (pistachio cream, pistachio and cashew mix butter, peanut butter with coconut) which last up to 12 months. Once opened, we recommend consuming them within 2–3 months for the best taste and quality.
Yes — except for (pistachio cream, pistachio and cashew mix butter) all other Bonita butters are 100% plant-based and suitable for vegans and vegetarians. They are also gluten-free (check the individual labels for allergen information regarding cross-contamination with nuts).
Absolutely. Our products contain no added sugar except for (pistachio cream, pistachio and cashew mix butter), artificial colors, or preservatives, making them an excellent choice for a child's diet. However, please be aware of nut allergies and consult a pediatrician if in doubt.
Currently, we only ship within the territory of North Macedonia. We are working on expanding our delivery in the region in the future — follow us on social media for updates.
Orders are delivered within 2–3 working days from the order confirmation. You will receive a notification when your order has been dispatched.
We accept secure online payments by credit or debit card (Visa, Mastercard). All transactions are processed through an encrypted, secure payment system to protect your personal data.
If you need to cancel or amend your order, contact us as soon as possible at info@bonita-vita.com. We will do our best to accommodate the changes before the order is shipped.
If the order arrives damaged or incorrect, contact us within 24 hours at info@bonita-vita.com with a photo of the package and the product. We will quickly resolve the issue with a replacement or a refund.
Delivery &
Payment
Fast, reliable delivery throughout Macedonia — with secure and simple online payment.
We deliver across all of North Macedonia. From Skopje to Ohrid, from Bitola to Kumanovo — Bonita reaches your door.
2–3 working days from order confirmation. Orders placed before 12:00 PM are usually processed the same day.
We accept secure online card payments (Visa and Mastercard). All transactions are fully encrypted and protected.
Your personal and payment details are fully protected. We never store card details and all payments go through a certified secure system.
Every order is carefully packaged so the jars arrive safely and undamaged. Your order deserves to arrive perfectly.
If something is not right with your order, contact us within 24 hours at info@bonita-vita.com — we will resolve the issue.